First Alex Shoes

DELIVERY OPTIONS

Standard Delivery
All orders are processed and shipped within 3–5 business days. Delivery times vary
based on your location, with most orders arriving within 5–10 business days.

Express Delivery
Need your order sooner? Choose our express delivery option at checkout for faster shipping
within 2–4 business days. Additional fees apply and are calculated at checkout.

 RETURN POLICY

At Divine and Elegant, your satisfaction is our priority. If you’re unhappy with your purchase, you can
return or exchange eligible items within 14 days of receiving your order.

Conditions for Returns:

• Items must be unworn, unwashed, and in their original condition with tags attached.
• Sale items and personalized products are not eligible for returns.

Return Shipping Policy:

• Customers are responsible for the return shipping costs unless the item received was incorrect, damaged, or defective.
• For your convenience, we provide a prepaid return label. The cost of return shipping will be deducted from your refund amount.

For step-by-step instructions on processing your returns and refund, visit our Returns & Refund Page.